Often we complain about lack of communication when we are in situations that affect us and we don’t know what is going on. When we seem to be kept in the dark as others tell us it’s being dealt with, we get frustrated and even angry, as we have no control or knowledge of what the ‘true picture’ really is.
So why, when we are trying to deal with difficult situations, do we sometimes hold onto information and try to deal with it before we feel we need to tell people? Could it be that we fear what may happen, or that we are trying to solve things without help?
We need to make sure that we keep communications open and honest, as that is how we like it. If we know what is happening and what is being done about our situation regularly, then we are less likely to become agitated, defensive or aggressive.
Remember, when in the situation that affects others; simply communicate the situation factually and fairly and without emotion. Put yourself in the other person’s shoes and think about what you need in the way of communications. Also remember that communication is a two way street and we must always listen to the other side. I don’t just mean let them talk; I mean REALLY listen to how they feel. This will help you with your communication strategy.
Communication is simple; it is the planning, preparation and choosing the proper execution of the communication that is the hard part.