Talk through situations

The greatest help I feel, is the opportunity to talk through situations which appear very black and white when you are involved but with a more objective view are really all shades of grey.

This helps me to be more objective in dealing with every individual and I have learnt that there is always another side to look at things from I just need to ask the right question to uncover what is really going on.

I can always rely on an objective review and appraisal of issues that we discuss.

This helps to take the emotion out of any situation and see where the real issues lie, therefore allowing me to formulate a plan to deal with each situation with contingencies as most of the time this is dealing with people.

I find that very often Mags’ coaching highlights some information that I have not asked or explored to get the more complete picture.