Mags and I worked closely over the year on not only my personal development but that of my business. I have owned 2 cafes and now in the process of opening my third.
I was not sure what to expect when I booked my 1st coaching session with Mags, however I went in with an open heart.
In my business’s I have always worked “in” the business and never “on” the business. I felt I needed to enhance my managerial skills and I didn’t have any policies or procedures in place. Everything within the business felt a bit adhoc. When hiring staff, they were pretty much given an apron and told to start tomorrow.
I had heard about vision values, purpose but didn’t know how to implement these things into my business. After only the first session Mags and I worked on this very thing. We figured what my values, my purpose and my vision. I could clearly see who of my staff did not share my vision nor my values. I then proceeded to work with these people to rectify the problems within the business.
At times things were fabulously and other times I made the decision to let some staff go, which I was coached by Mags to do effectively for both the employee, the team and myself. Firing staff was something I would feel really uncomfortable to do and would let problems with the staff slide. Not anymore.
Over the year I put policies and procedures in place, trained staff in all aspects of running the business in order to take time off away from the business. Ultimately my aim was to be able to sell the business and I was able to sell it to someone who didn’t want to work in the business but to have a passive income. I would have been unable to do that without the help of my coach, Mags.
“I came away from the experience a new person.
I evolved from this meek and mild boss that was taken advantage of at times and too afraid to speak up when things got tough, to being a confident, astute business woman.
I must admit that when Mags and I discussed her pricing structure I did ask myself could I justify the investment. 12 months on my investment had been well worth it. The ROI on the business – Coaching with Mags saw the Return On my Investment very quickly. I started trading lean within my business, saving $10,000 on insurance alone, as well as savings on the day to day running of the business from the first month of us working together.
I am a better manager, I have better negotiating skills, I now know what to look for in staff and how our values line up.
On a personal level I have far less times when ‘the inner critic’ tells me “I can’t do” and Mags’ tool ‘The 4Rs Release Model®’ helps me silence my inner critic. It’s a cool tool for life!.
Working with Mags was a very fulfilling and rewarding experience, it was not easy at times as Mags didn’t just tell you what you want to hear she gets you to dig deep; very deep, which is confronting. However I am a better person for it now. I would highly recommend Mags Bell not only to enhance your business but on a personal level as well.”
Leave a Reply